Frequently Asked Questions About That Place You Know, LLC:
What are your business hours?
We are open Monday – Friday, 9am to 3pm, with extended hours from 8am-9am and 3pm-4pm.
Do you offer a pick up and drop off service?
We are currently do not offer this service.
Are you open year round?
Yes, TPYK is a year-round operation. In the event of closures due to inclement weather, our clients will be notified via our communication system. Traditional holidays will be observed, and those days will be published well in advance for our clients.
Should I be concerned about elopement during the day?
TPYK is currently serving a maximum of 6 clients which allows each client to benefit from individual attention throughout the day. The personalized attention that each client will be receiving is excellent. In addition, the security system will be activated after all our clients have arrived for the day so any attempt to exit will be alarmed.
Can family members learn more about the Validation Method and how to use the techniques at home?
Yes, absolutely! Krissy will give family members of our clients feedback, discuss observations and share Validation techniques that will help facilitate better communication and understanding between TPYK and client families.
Do you offer any medical services?
Our services will be strictly social in nature, and no medical services will be offered or provided. We welcome adults from the local community who are ambulatory and in the early stages of memory impairment and where they will be actively engaged in a well-defined program of activities which includes participating in Validation group sessions.
Do you offer half day service?
We offer both a full day and a half day program. So if it works better for you, your loved one can participate in our program during any 4 hours of business between 9am and 3pm.
Do you accept payment by credit card?
Yes, for the convenience of our clients we do accept payment via Visa, Mastercard or Discover credit cards.